Online counselling

What is online counselling?

Online counselling offers individuals the chance to engage in therapeutic sessions with a therapist, counsellor, or analyst through online platforms, eliminating the need for face-to-face meetings.

Referred to as internet counselling, e-counselling, web therapy, or remote therapy, this form of counselling is particularly beneficial for individuals who are unable to physically visit a therapist’s office or prefer the convenience of remote communication.

Online counselling serves as a valuable resource for those who may have previously avoided seeking therapeutic help due to emotional barriers or practical limitations. It provides a flexible and accessible solution for receiving the support and guidance needed to address personal concerns and improve overall well-being.

Why do people use online counselling?

Lack of time

They are unable to schedule an office-based appointment or travel to see a counsellor or therapist.

Physical hurdles

Some clients have physical hurdles that may prevent them from travelling easily while others prefer being in the comfort of their own home.

Shyness or embarrassment

They prefer to keep their counselling session online and remote because it feels more confidential and discreet

Agrophobia or social anxiety

Numerous phobias and mental health issues may prevent clients from travelling or spending time in new environments

How online counselling works

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There are all kinds of reasons why people choose online counselling, but many find the experience is more discreet and confidential.


They feel that being able to experience counselling from the comfort of their own home or office is less embarrassing and allows them to discuss personal issues more openly without feelings of guilt or shame.


Instead, they can use a mobile phone, laptop or desktop computer and talk in a room where they know they will not be overheard.

Online counselling and remote therapy is just as effective

Numerous studies and NHS research has found online counselling and remote therapy to be just as effective as visiting a counsellor or therapist face to face.
Some clients who have the time for face to face therapy even prefer online counselling because they find it gives them more flexibility and comfort.

If you would like some help & support, please speak with one of our therapists

Find an online counsellor today

Use our search tool below and we will show you which of our Therapists and Cousellors will be best suited to your needs.
If you would like us to put you in touch with a counsellor or therapist who can provide you with counselling online, please click here to select a therapist.
For advice on finding a suitable therapist, contact our dedicated support team.